My process and approach place people squarely at the heart of every project. I thrive on close collaboration with stakeholders, learners, and subject matter experts, viewing these partnerships as essential for truly understanding the challenges at hand. By actively listening and employing human-centered design principles alongside elements of participatory action research, I aim to craft learning experiences that are not only effective and elegant but also deeply resonate with the individuals they are designed for. This iterative and collaborative journey ensures that the final learning tools are both intentional and engaging.